Contact Us

Tell us a little about your goals and what you are looking to accomplish

 

At Social Powers Advertising, we strive to provide effective and satisfactory advertising services to all our customers. We understand that you may have specific expectations and requirements when utilizing our advertising solutions. Therefore, we offer a transparent and customer-oriented Return and Refund Policy, which is outlined below:

Fulfillment Policy: By placing an order through this website you will be agreeing to all terms of service when you clicked the TOS agreement box at checkout. These TOS are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service. Orders are started immediately at time of charge, each package lasts for 30 consecutive days and we fulfill orders on a daily basis for each client until their 30 days is up.

10-Day Satisfaction Refund Guarantee: We stand behind the quality of our advertising services, and we want all new customers to feel confident in their decision to choose Social Powers Advertising. If, for any reason, you are not seeing the expected results that you paid for within the first 10 days of starting your advertising campaign with us, we offer a full refund of your initial payment. Please note that this refund guarantee only applies to new customers who have recently initiated their campaigns. To request a refund, you must log into your account and manually cancel and contact our customer support team within the first 10 days of your campaign's activation.

Cancellation of Ongoing Orders: Once you have an ongoing 30 day advertising campaign with us, we do not cancel the active orders prematurely. However, you have the flexibility to cancel your subscription at any time. To do so, simply log into your account on our website and navigate to the subscription management section. From there, you can easily end your subscription without any hassles or penalties. Clients must manually log into the client portal through their emails they used to sign up with to cancel.

Return and Refund Policy: As our advertising services are intangible and not physical products, we do not provide refunds for completed periods of service. The service delivered during the active subscription cannot be returned or exchanged. However, you have the freedom to cancel your subscription at any time. We recommend initiating the cancellation process at least 48 hours before your next scheduled payment to avoid any charges for the upcoming billing cycle.

Requesting a Refund: To request a refund within the 10-day satisfaction guarantee period during your first month with us, please reach out to our customer support team at socialpowersadvertising@gmail.com. Kindly provide relevant details about your campaign and the reason for your dissatisfaction to expedite the process.

Chargebacks and Fraudulent Claims: You agree not to initiate any chargeback or fraudulent claims against Social Powers Advertising. If you encounter any issues or concerns with our services, please contact our customer support team to resolve the matter amicably. Any unauthorized attempt to claim fraud, dispute charges, or chargeback will be considered a violation of our Terms of Service and may lead to the termination of your membership.

Termination of Membership: Social Powers Advertising reserves the right to terminate your membership with us at any point in time, with or without cause. If your membership is terminated, you will no longer have access to our services and associated benefits. We will not be liable for any loss or damages resulting from the termination of your membership or from disputing.

Information Accuracy: You agree that all the information you provide to Social Powers Advertising, including during the checkout process, is accurate and up-to-date. It is your responsibility to ensure that your contact information, payment details, and any other relevant data are current and correct.

Privacy Policy: Social Powers Advertising respects your privacy and is committed to protecting the personal information you share with us. We collect and use your information to provide and improve our services. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy. We may also use your data, including your likeness and content shared, for marketing and promotional purposes.

Commercial Use of Content and Likeness: By purchasing our services, you agree that Social Powers Advertising reserves the right to use any content, including but not limited to images, videos, testimonials, and written feedback, shared by you during the service agreement or prior to it, for marketing and promotional purposes. This includes, but is not limited to, social media posts, website content, advertisements, and other marketing materials. You acknowledge and agree that this use may occur without any compensation paid to you or any requirement for further consent from you. Social Powers Advertising may use, reproduce, distribute, and display such content and likeness as deemed necessary for marketing needs. By clicking our terms of agreement box while checking out to use our services, you signify your acceptance of these terms regarding the commercial use of your content and likeness.

Disputes and Arbitration: In the event of any disputes or disagreements related to our services or these Terms of Service, both parties agree to seek resolution through binding arbitration. The arbitration process shall take place in accordance with the prevailing arbitration laws of the jurisdiction where Social Powers Advertising operates.

Changes to Terms of Service: Social Powers Advertising reserves the right to modify or update these Terms of Service from time to time without prior notice. Any revisions will be effective immediately upon posting on our website. It is your responsibility to review the Terms of Service periodically to stay informed about any changes.

Acceptance of Terms: By purchasing Social Powers Advertising for your digital consulting and advertising needs, by clicking our TOS agreement box when checking out you agree to be bound by these Terms of Service in their entirety.

Contact Us: If you have any questions, concerns, or inquiries about our Return and Refund Policy, please feel free to contact our customer support team at socialpowersadvertising@gmail.com or call 747-777-3247. Our representatives will be glad to assist you.

Policy Updates: Please note that our Return and Refund Policy is subject to change without prior notice. Any revisions to this policy will be updated on our website for reference.

At Social Powers Advertising, we value our customers' satisfaction and strive to deliver exceptional advertising services. We appreciate your business and thank you for choosing us to power your advertising needs.